Increasing customer reach
Scalercio joined Sol Transportation in 2013, working in both of the company’s offices to oversee dispatch, the drivers and smaller account management.
“There’s not much I don’t do,” Scalercio says with a laugh.
Sol Transportation has its roots as a subcontractor for school projects, putting drivers on the road who would then respond to a dispatcher in Utah.
By the time Scalercio got started at Sol Transportation, owner Arturo Ayala had rolled out a dispatch center, and the company was doing about fifty calls a day.
Over the next two years, Scalercio was able to bring that average up to three hundred calls a day.
He saw untapped potential in the digital dispatch system in place at Sol Transportation, and by working closely with the team at FQ Wireless, Scalercio optimized its use for the team of drivers and dispatchers.
With their dispatch processes streamlined, and their topnotch hiring, training and quality service protocol, Scalercio is looking towards the next rewarding opportunity for Sol Transportation.